TSBC-licensed gas contractor · LGA02029034.8★ from 221+ Google reviewsOpen 7 days · Since 1999
(778) 732-5362
Gas water heater help

Water Heater Trouble? Fix It or Replace It

No hot water, a pilot that won't stay lit, popping noises, rusty or smelly water and a dripping relief valve are all warning signs. ROMA's licensed gas fitters fix what can be fixed and, when a tank is near the end, replace it with the right gas tank or tankless unit.

  • No hot water & pilot problems
  • Noises, rust, smells & drips
  • Honest repair-or-replace pricing
4.8 from 221+ Google reviews · read reviews

Get your free quote

Call or email us. A real person at our Burnaby office replies.

Call (778) 732-5362 Email info@romaheating.ca

Open 7 days. Tell us your equipment brand or model and what's happening, and we'll get back to you fast.

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4.8★ Google ratingfrom 221+ reviews
Since 199925+ years in Greater Vancouver
TSBC-licensedGas contractor LGA0202903
Upfront pricingFlat-rate quote before work

What we do

Licensed technicians, honest advice and upfront prices, from a local Burnaby company.

No hot water

Pilot, thermocouple, gas valve and venting faults on gas tanks diagnosed properly.

Pilot won't stay lit

Thermocouples, flame sensors, dirty burners and draft problems.

Popping & rumbling noises

Sediment build-up that wastes gas and shortens tank life.

Rusty or smelly hot water

Anode rods, corrosion and bacteria that signal a tank is ageing.

Relief valve dripping

Pressure and temperature problems checked and fixed safely.

Tank & tankless replacement

Right-sized gas tank, power-vent or tankless units, installed with the old tank removed.

Water heaters we work on

Not sure? Tell us the brand or model when you call or email.

  • Gas tanks
  • Power-vent tanks
  • Bradford White
  • Rheem
  • GSW / John Wood
  • A.O. Smith
  • Navien tankless
  • Rinnai tankless

How it works

Simple, fast and clear from the first call.

Tell us what's going on

Call or email us. A real person at our Burnaby office replies, not a call centre.

Get a clear, upfront price

A licensed technician checks your system and explains your options and the flat-rate price before any work starts.

We fix it right

Clean, safe work by TSBC-licensed gas fitters, backed by our satisfaction guarantee.

Why Greater Vancouver calls ROMA

Over 25 years of heating and cooling work across the Lower Mainland. Financing options.

  • Licensed & insured
    TSBC-licensed gas contractor (LGA0202903), fully insured.
  • Upfront, flat-rate pricing
    You see the price before work starts. No surprise charges.
  • Local since 1999
    A Burnaby company serving Greater Vancouver for 25+ years.
  • Satisfaction guarantee
    We stand behind our work. Financing is available on new equipment.

Questions we hear a lot

Still unsure? Call (778) 732-5362. We're happy to help.

Why do I have no hot water?

On a gas tank it's usually the pilot, the thermocouple, the gas valve or a venting safety switch. We diagnose it and quote before any work.

Why won't my pilot light stay lit?

A worn thermocouple, a dirty pilot assembly or a draft problem are the most common causes.

What is the popping noise?

Sediment on the bottom of the tank. It lowers efficiency and can shorten the tank's life.

How long do hot water tanks last?

Typically 8 to 12 years. Rusty water, leaks and popping noises in an older tank mean it's time to plan a replacement before it fails.

Repair or replace?

On a newer tank, a part is usually worth replacing. On an older or leaking tank, replacement is safer and often cheaper long term. We quote both.

Areas we serve

From our Burnaby office across Greater Vancouver and the Fraser Valley.

  • Burnaby
  • Vancouver
  • North Vancouver
  • West Vancouver
  • Richmond
  • New Westminster
  • Coquitlam
  • Port Coquitlam
  • Port Moody
  • Surrey
  • Delta
  • Langley
  • Maple Ridge
  • Abbotsford

Get it fixed by a licensed local pro

Open 7 days. Upfront pricing. 4.8★ from 221+ Google reviews.